I am moving to a new WordPress site, with a better design. Feel free to go there, I’ll keep this open for the time being because it has archives, but eventually it will shut down. Thank You.
Yesterday I was really happy to see that we could finally purchase from the Apple Store online and they would ship to us. This had been a pet peeve of mine since I purchased a photo book from the iPhoto app and it shipped to my PO Box in Caguas, Puerto Rico. Today I went to the store to browse the refurbished section and had a question about the financing available with no interests from a credit card you can apply to from the store. I go to the Chat Now button and this is what I get:
Come on Apple. Puerto Rico has been a territory of the United States of America since 1898 as part of the Paris Treaty.
First you wouldn’t ship to Puerto Rico, you fixed that. Now you say this is international and you can’t chat with me? Last time I checked, sending physical items is much harder than sending bits through a cable between two computers going through servers and routers. Last Sunday I recorded a podcast through Skype with someone on Virginia. I think chatting is a little bit simpler. Get on it.
After multiple years without the ability to ship to Puerto Rico, Apple’s Online Store has been updated with the ability to ship to the United States territory. The option became active this week, and is noted on Apple’s shipping and delivery webpage.
Finally! I’ve had this fight with them for so long. I’ve called, emailed Steve Jobs and Tim Cook, their PR staff, etc. We use the same mail system and other companies deliver here and it was just weird that they wouldn’t.
Now all we want is a proper Apple Store and we will leave you alone Apple.