Apple No 1 for 9th consecutive time for smartphone customer satisfaction

Slashgear

If there’s one thing J.D. Power & Associates semi-annual report on customer satisfaction can agree upon, it’s that Apple is – and has been for quite some time – the best in smartphone customer satisfaction. Based on a 1,000 point scale with points given for performance, physical design, features, and ease of operation, Apple ranks a full 60 points ahead of the 2nd place combatant – Nokia. While the study average sits at 796 points, Apple is the only one that rises above it with 855 – that’s not to say that the competition isn’t relatively close behind, but it is true that Apple is also the only manufacturer that rates a 5 on the Power Circle Ratings 1-5 scale for smartphones as well.

So, it is true, Apple is DOOMED!

iPhone tops Consumer Satisfaction.

Mac Rumors:

In its first appearance in the rankings, Apple easily topped the list with a score of 83, outdistancing Nokia, LG, and HTC in a tie for second place at 75. Apple’s performance marks the first time a mobile phone company scored above 77 in any of the group’s surveys dating back to 2004.

This is what Siri should answer when asked which is the best smartphone.

What iPad heating issue?

Changewave:

This is in line with what everyone (including Consumer Reports) has said. Hopefully we won’t have to hear about the freaking Heat-gate anymore.

Survey by Changewave: People love the New iPad.

ChangeWave:

User satisfaction with the new iPad is even higher than previous iPad ratings from a February 2012 ChangeWave survey.  More than four-out-of-five new iPad owners (82%) say they are Very Satisfied with the device.  Another 16% say they’re Somewhat Satisfied.

So, 98% of New iPad owners like it or love it. What a disappointing product. Via Maclife

Apple ranks highest among manufacturers of smartphones in customer satisfaction.