Apple won’t chat with Puerto Rico.

Yesterday I was really happy to see that we could finally purchase from the Apple Store online and they would ship to us. This had been a pet peeve of mine since I purchased a photo book from the iPhoto app and it shipped to my PO Box in Caguas, Puerto Rico. Today I went to the store to browse the refurbished section and had a question about the financing available with no interests from a credit card you can apply to from the store. I go to the Chat Now button and this is what I get:

Screen Shot 2013-08-30 at 5.00.59 PM

Come on Apple. Puerto Rico has been a territory of the United States of America since 1898 as part of the Paris Treaty.
First you wouldn’t ship to Puerto Rico, you fixed that. Now you say this is international and you can’t chat with me? Last time I checked, sending physical items is much harder than sending bits through a cable between two computers going through servers and routers. Last Sunday I recorded a podcast through Skype with someone on Virginia. I think chatting is a little bit simpler. Get on it.


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